Legacy PSTN applications cause confusion: Disclaimers are no substitute for actual service

Main Article Content

John Lindsay

Keywords

Telecommunications, Legacy Systems,

Abstract

When faced with the need to move their services to the National Broadband Network (NBN), many consumers discover quite late in the process that their new NBN based service has left their legacy PSTN connect devices behind.
Abstract 359 | PDF Downloads 0

References

CommsAlliance. 2013, ‘Local Number Portability’, accessed at http://www.commsalliance.com.au/Documents/all/codes/c540

iiNet 2015 ‘What happens when the copper gets disconnected?’, Accessed at http://blog.iinet.net.au/what-happens-when-the-copper-gets-disconnected-your-guide-to-switching-over-to-nbn/

ITU-T. 1999 ‘ITU Recommendation G.177’ page 10

NBN. 2013 ‘Security and Medical Alarms on the NBN’, accessed at http://www.nbnco.com.au/content/dam/nbnco/documents/security-and-medical-alarms-on-the-nbn.pdf

NBN. 2013.2 ‘NBN Plug Bench Program’, accessed at http://www.nbnco.com.au/sell-nbn-services/new-connections-newsletter/nbn-plug-bench-program.html

NBN. 2014 ‘Disconnection in the first 15 FSAMs’, accessed at http://www.nbnco.com.au/sell-nbn-services/new-connections-newsletter/disconnection-in-thefirst-15-fsams.html

NBN. 2015 ‘Connect to a better future’, accessed at http://www.nbnco.com.au/connect-home-or-business/information-for-home-or-business.html

NBN. 2015.2 ‘Product Catalogue’, accessed at http://www.nbnco.com.au/content/dam/nbnco2/documents/sfaa-wba2-product-catalogue-nebs-product-tech-spec_20150630.pdf

NBN. 2015.3 ‘Trial Agreement’, accessed at http://www.nbnco.com.au/content/dam/nbnco2/documents/sfaa-test-description-fttn-200-end-user-trial_20150420.pdf

NBN. 2015.4 ‘Glossary of terms’, accessed at http://www.nbnco.com.au/utility/glossary-of-terms.html
RFC2833 ‘RTP Payload for DTMF Digits, Telephony Tones and Telephony Signals’, accessed at https://www.ietf.org/rfc/rfc2833.txt

Telstra 2014 ‘Security Alarm Systems’, Accessed at https://crowdsupport.telstra.com.au/t5/National-Broadband-Network-NBN/Security-Alarm-systems/td-p/324145

TPG 2015 ‘Important Thing You Need To Know’, Accessed at https://www.tpg.com.au/nbn

TPG 2015.2 ‘Business, Accessed at https://www.tpg.com.au/products